Frequently Asked Questions for Auto Repair

FAQ or "What should I ask my mechanic?"

You have auto repair questions, we have answers

Why get my car fixed at your shop?

1. We're experienced, having provided auto repair service for thousands of clients in Olathe since 1997.

2. We fully guarantee our auto repairs and service, wherever you live or travel.

3. AAA has chosen us as to be a 'AAA Approved Auto Repair' shop and meet their standards for performance and customer satisfaction

4. We are an authorized Bosch Service Center. Bosch is the leader in electronic automotive controls and fuel injection systems and has certified that we meet the highest industry standards.

5. We have industry certifications and the latest technology to service your newer vehicles.

6. We are a NAPA AutoCare Center, meeting their standards of performance and backing up our guarantee, Nationwide

5. Our customers give us high marks at Google Reviews and elsewhere. See all reviews, ratings and testimonials here.

What quality of service & repair can I expect?

You can expect excellence in service from our shop. Smith Specialty Automotive in Olathe takes pride in building “Customers for Life” and we look forward to helping you with your auto repair services. We're not happy until you're happy.

What kinds of auto repair jobs does your shop do?

We provide everything from small repairs to all major repairs. We service Domestic American vehicles, European and Asian imports.

See the full list of auto repair that we provide here.

What auto service and maintenance does your shop perform?

We provide full inspections as a courtesy for all cars and trucks, and recommend repairs as needed. We encourage standard manufacturer recommended services based on mileage or time but we recognize those suggested services may not meet your driving needs. That's why we check fluids, filters and components and monitor them to modify the scheduled maintenance that each vehicle needs, to meet your needs.

3,000 Mile Service

30,000 Mile Service

60,000 Mile Service

90,000 Mile Service

120,000 Mile Service

See the full list of auto maintenance services that we provide here.

How long has Smith Specialty Automotive been in business?

Smith Specialty Automotive has served Olathe, KS and surrounding communities since 1997.

What if I need a ride?

Yes, we'll get you to work and come pick you up when your car is ready.

How do your prices compare?

We are very competitive with our rates and are priced lower than the franchise chain stores. Most of all, you save money because we won't sell you unneeded service and manage your maintenance, tailored to the way you use your vehicle.

Need a quote, please call Bill (our service advisor) at 913-393-0700, or request an auto repair quote online here.

Our Staff: Master Certified Auto Technicians

Our staff is friendly, attentive and professional. Meet our staff here.

How do I benefit from your shop being an AAA Auto Repair Center?

Being AAA's Approved Auto Repair Shop for Olathe benefits you because our work on your vehicle is guaranteed and backed by AAA. They put their stamp of approval on our shop because they monitor our operations and know that our shop meets the highest standards. Learn more about our AAA designation here.

Got any videos or tutorials?

Yes, we just added a Video Channel -Auto Repair Tips and Tutorials to Youtube.com where we will be sharing a variety of auto service, repair, maintains and 'do-it-yourself' videos.

Do you have a resource center with information about my car?

Yes. Visit our Documents and Info -Downloads page in our resource center. You'll find documents about various types of makes and models and different types of auto services that we provide.

Do you have a blog?

Yes. Dave Smith (owner/master mechanic) likes to blog about auto repair. Visit Dave's blog here.

What are your hours, location, etc.?

Smith Specialty Automotive


310 N. Lindenwood Dr.,
Just East of 135th St. & I-35
Olathe, KS 66062

 

Phone: 913-393-0700

Mon-Fri 7:00am -6:00pm
Saturday 8:00am -5:00pm

What is the best way for me to set an appointment?

1. Walk-ins are welcome. We do our best to deliver same-day service.

2. Please call Bill, Jordan or Dave at 913-393-0700

3. Reserve an appointment time using our convenient online form here.

AAA happy cars

Our Google Plus Page' Visit Us at Facebook we tweet! Dave's Blog, Car-date 66062: Latest News for auto repair in Olathe. Smith Specialty's YouTube Channel Our Pinterest Page Find Us at Google Maps

Nationwide Repair Warranty

AAA Approved Auto Repair

Bosch Service Center

NAPA Auto Care Center

Automotive Repair Coupons and Specials Reserve an auto repair appointment

Quick Info

Smith Specialty Automotive

Address:

310 N. Lindenwood Dr.,
Just East of 135th St. & I-35
Olathe, KS 66062

 

Phone: 913-393-0700

 

Mon-Fri 7:00am -6:00pm
Saturday 8:00am -5:00pm

driving directions and map

We Service

we repair american-made and import cars, trucks and suvs

See list of imports and domestics here.

See list of repairs and services here.

See what our Customers are Saying

"Fantastic Group!"

I took my car to them for some repair work. They called around with the VIN number and found out it was still under warranty. Not only that, but they took it to the dealership, managed the entire process, got my car back in record time....AND DIDN'T CHARGE ME A PENNY! That's what a professional company does when it puts it's customers first. Thanks guys!"

- | Review Date: Oct 13, 2012 | Rating: 5 / 5 stars

"Highly Recommend"

"The owner and staff here are honest, friendly and very knowledgable! The owner, being a master mechanic himself, is always on site and there to assist the other mechanics or the front desk at any given time to make sure the customers are happy and their vehicles are well taken care of. They aren't pushy and don't try to sell you extra things you don't need, but they will advise you if they are sincerely concerned about something. . . I never have to worry about the quality of work performed. I highly recommend this place."

- | Review Date: Jan 19, 2012 | Rating: 5 / 5 stars

"Honest and Accurate Assessment"

"These guys know what they are doing. I have taken my SUV here numerous times and they have always given me an honest and accurate assessment of what NEEDS to be done. They aren't like the hundreds of other places around here who just want to tack on extra maintenance you don't need and can't afford. They are especially good at diagnosing and problem solving such as when my car is making a funny noise and I can't figure it out on my own. Dave is a good guy and always very friendly. Keep up the good work guys!"

- | Review Date: Jan 19, 2012 | Rating: 5 / 5 stars

"We trust Smith Specialty Completely!"

"We found Dave's shop over 5 years ago and have never gone anywhere else with our cars! We know that we get straight answers and they get the job done! We are so thankful for a car repair place that is honest and has integrity!! Keep up the good work! "

- | Review Date: July 15, 2012 | Rating: 5 / 5 stars

"Quick and Reasonable"

"I'm not from this area and choosing an auto repair shop without word of mouth recommendation is challenging. I based my decision to go to Smith specialty on reviews and a desire to find a family owned location. I was not disappointed. I brought my car in at 7:30 am and was ready to go by 11. They did a great job of keeping me informed of what was going on and was treated with respect. I will definitely be back!"

- | Review Date: Sept 14, 2012 | Rating: 5 / 5 stars

"Excellent shop--solved nagging problem others had failed to "

"This shop was able to solve a very unusual problem that had eluded several other places. As a result, plan to do more work there. "

- | Review Date: July 11, 2012 | Rating: 5 / 5 stars

"Excellent shop--solved nagging problem others had failed to "

"This shop was able to solve a very unusual problem that had eluded several other places. As a result, plan to do more work there. "

- | Review Date: July 11, 2012 | Rating: 5 / 5 stars

Serving Olathe Kansas since 1997
Dave Smith
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